We’ve just passed the milestone of 1,000 reviews on Trustpilot and we’d like to say a big thank you to everyone who has taken the time to give feedback on our service and products.
We are, of course, delighted that the vast majority of our customers think that we deserve a five-star rating, but all feedback is welcome. On the few occasions that customers aren’t satisfied, a review gives us the chance to investigate and to see if and where we can improve what we’re offering.
This commitment to listening, learning and delivering what our customers need has resulted in an ‘excellent’ rating on Trustpilot, but even so, we won’t become complacent. Our team doesn’t work that way. We’re people who care about doing a great job, about responding to the changing market and about building relationships with our customers. To sum up, when you’re happy, we’re happy, and right now, we’re feeling grand because of your feedback.
Thanks again. It means a lot to our team.